Supervision Policy

Aim

Cavendish Homecare Professionals conducts staff supervisions on a regular and planned basis as part of the provision of a safe and supportive environment for clients.

Background

Supervisions are an integral part of a wider framework of interrelated staffing processes to:

  • Support staff in their social care roles and to achieve their professional development goals
  • Support safe practice and positive outcomes for users of adult social care services
  • Ensure that Cavendish Homecare Professionals’ goal to deliver high quality care services is met

Policy

Supervisions provide staff with opportunities:

  • to understand Cavendish Homecare Professionals’ requirements and expectations
  • for supported, learning and professional development
  • to discuss, reflect on, review and learn from experiences in the workplace
  • to develop and maintain high standards of social care

Supervisions and the resultant records contribute to the effectiveness of the quality system. Supervision reports contribute to annual performance appraisals and may result in requirements for further training or other professional development. Supervision records may contribute to disciplinary proceedings.

Between planned supervision sessions, supervisors will be available to provide guidance and advice in situations where immediate support is required.

Supervisors and supervisees are expected to prepare for each supervision session in advance so that supervision time is as productive as possible.

Each planned supervision session will include the core components of reflection, workload management, quality assurance, risk management and professional development.

Supervisors will monitor any apparent stressors, the supervisee’s coping strategies and any physical or emotional health issues.

The supervisor for most staff will be their day-to-day line manager.

The frequency of supervisions will depend on:

  • the nature of the worker’s role and responsibilities
  • the worker’s level of experience, competency and length of time in the role
  • the complexity of the worker’s role
  • the worker’s individual support needs
  • length of time the worker has been with a client e.g. staff who are working with long-term clients will have, as a minimum, one supervision and one appraisal in each 12-month period
  • length of service – those working regularly will, as a minimum, have one supervision and one appraisal in each 12-month period.

Supervision records will be retained and a copy given to the worker.

Date: Feb 2025

Version: 10 (Review)