BackCommitment to Excellence
At Cavendish Professionals Homecare, we strive to provide the best care possible for our clients. Our reputation has been built on being professional, organised and efficient. The ethos Cavendish Professionals Homecare upholds is always providing person centered care. ISO 9001 accreditation ensures the core of our ethos is maintained by regulating quality standards.
As our company continues to develop and expand so does the bespoke level of care which has been executed over years. These standards are kept uniformed throughout the organisation through the ISO 9001 re-accreditation.
The ISO 9001 certification shows our clients, past, present and future that we have an effective quality management system in place. This ensures that our processes, procedures and policies are all in line with International Standards for Quality Management.
The continuous performance monitoring and improvement of our Quality Management System provides quality assurance to our clients and employees that we are always striving to meet their every expectation.
We are extremely delighted to have received this accreditation and continually seek to provide the best level of tailored care for our wide range of clients.
ISO 9001 report
About the Author…
Zahrah Abdullah
Operations Assistant
During her time as a Youth Worker at Challengers, a charity dedicated to supporting children and young people with disabilities, Zahrah demonstrated excellence in assisting in the delivery of inclusive play activities. She gained knowledge in Makaton, and underwent training in Crisis Prevention/Intervention, specifically focusing on managing challenging verbal and physical behaviours.
Currently holding a key role within Cavendish Homecare’s operations team, Zahrah takes charge of ensuring the seamless set up of new cases, managing the distribution of personal protective equipment (PPE) to clients and the nursing and carer teams, organising staff training and providing crucial support to Nurse Managers.
