“I feel much better knowing Cavendish Homecare are around to help”

Our client’s story

Mrs C, an 83-year-old capable woman, accidently fell in her own home. Having used Cavendish Homecare’s services previously, she immediately called the 24-hour on call contact number. Within an hour of contacting the team, a Registered Nurse has arrived at her home and arranged for her to be taken to the hospital. At the hospital, Mrs C was informed she had a hairline pelvic fracture. Mrs C was left understandably nervous as she had no family nearby, therefore, a Cavendish Homecare Nurse stayed with her in the hospital waiting room until she was admitted. After Mrs C’s admission, it was arranged that a carer would visit her in hospital daily to ensure she was kept comfortable.

Mrs C was then declared fit to be discharged, her discharge was accelerated by the Cavendish Homecare team as they carried out a Home Risk Assessment and created a Care Plan which included arranging equipment from various suppliers while Mrs C’s NHS order was being approved. Cavendish Homecare continued to work with Mrs C’s Physiotherapist, GP and other experts as Mrs C’s care continued.

Mrs C thanked Cavendish Homecare by saying, “I feel much better knowing Cavendish Homecare are around to help.”