Cavendish Homecare was contacted by Luna, who was seeking a tailored approach to her neurological care. Luna expressed her desire to explore potential improvements to the care she were receiving from another provider in her home in Windsor.
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Our Client’s Story…
Luna was hemiplegic and in need of one-to-one assistance for bed mobility. She suffered from impaired cognition and distractibility, resulting in reduced concentration which made it difficult for her to progress.
She also was at a high risk of falls, due to left-sided weakness and reduced postural control. The NHS had identified that Luna required 24-hour care and supervision from a carer due to the her brain injury and related challenges.
The Cavendish Approach…
Two experienced carers from Cavendish Homecare, who were trained in working with clients living with brain injuries, provided care for Luna. They worked 12-hour shifts, both day and night. Their support included assisting the client with activities of daily living, such as medication reminders, personal care, continence support, skin care, meal preparation and household tasks.
Bespoke care supplied by Cavendish Homecare included supporting Luna to her local gymnasium to follow a workout program designed by her Physiotherapist and to a rehabilitation day centre supporting people with brain injury.
After careful preparation between the Cavendish Homecare team and the healthcare professionals involved in the Luna’s care, a holiday abroad in their home country was arranged for her, where she spent time with her family. This proved to be a thrilling experience for Luna and her loved ones.
The Outcome…
Cavendish Homecare’s individualised holistic approach resulted in an considerable overall improvement in the Luna’s wellbeing and quality of life. The new care plan incorporated high standards of daily living, assistance with hobbies and social activities, and supported best practice outcomes. Cavendish Homecare targeted her unique needs and exceeded her initial expectations. This was accomplished by a close collaboration with the entire team of healthcare professionals involved in the Luna’s complex care.
Disclaimer: For privacy and confidentiality reasons, the names and locations in this case study have been changed. The events and outcomes described are based on real situations, but identifying details have been altered.
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