“My mother finds that your carer is extremely helpful and supportive”

Cavendish Homecare received a request from Anya’s relative undergoing hip replacement surgery, seeking overnight care post-discharge.

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Our Client’s Story…

Anya, residing alone in a one-bedroom apartment in Camden, had consistently maintained an independent lifestyle. However, after her recent hip replacement surgery, it become apparent that post operative homecare would be required. Her family was dissatisfied with Anya’s current hospital care arrangement and wanted to find better options. They wished for a thoughtful and caring approach to make sure Anya received meticulous care at the highest standard.

Three days post-surgery, Anya’s family expressed the desire for regular night care in her home. Emphasising the importance of consistent care during her early homecoming, it was proposed to have the addition of a day carer to facilitate a smoother transition. Through close collaboration with our Clinical Manager, hospital ward manager, physiotherapist and occupational therapist, Anya was seamlessly able to return home.

The Cavendish Approach…

Anya’s living situation posed a challenge due to limited space and her hearing difficulty, adding an additional layer of complexity, this required carers with exceptional patience and communication skills. Understanding these needs ensured clear comprehension of instructions and provided her with a sense of robust support.

With the support of the Cavendish Homecare team, Anya was able to navigate the challenges of recovery after surgery. The collaborative effort between the medical professionals and Cavendish Homecare carers resulted in her successful recovery, allowing her to regain independence gradually.

The Outcome…

Cavendish Homecare’s expert nurse managers ensured good communication amongst the team, creating a person-centered approach to the Anya’s care. They customised strategies based on the her unique needs, which played a key role in organising a smooth and effective recovery plan.

Disclaimer: For privacy and confidentiality reasons, the names and locations in this case study have been changed. The events and outcomes described are based on real situations, but identifying details have been altered.