“Thank you for the excellent services and a team who gave their very best”

Estimated reading time: 3 minutes

“Thank you for the excellent services and a team who gave their very best”

Cavendish Homecare received an enquiry about respite care from Isla’s family and she had a recent fall, which led to injuring her back and making it difficult for her to mobilise around her home in Ascot.

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Our Client’s Story…

Isla had been living with a diagnosis of mild dementia and was experiencing short-term memory loss and associated symptoms of forgetfulness as a result. She had also faced issues with mobility due to her back injury caused by the fall. Shortly after coming from the hospital, a family member found Isla on the floor again and had to lift her off the floor. The hospital advised to rest in bed following recent falls. Moreover, due to hypotension and related medication for pre-existing medical conditions including heart failure, Isla was prone to experiencing dizziness which increased the risk of further falls.

The Cavendish Approach…

A team of four highly skilled nurses provided 24-hour care through rotating day and night shifts, closely monitoring Isla’s mobility and supporting her to move safely around the home. During the day, the nurses assisted with medication management and activities of daily living, including toileting, personal care, and meal preparation. They also guided her through stretching and breathing exercises while standing to promote mobility and wellbeing. Throughout the night, nurses ensured Isla remained comfortable in bed, provided toileting assistance as required, and recorded routine observations and vital signs.

Over the course of the respite care period, Isla made steady progress, with a significant reduction in pain to the extent that she no longer reported any discomfort. Her husband, who was present throughout, was delighted to see her in such positive spirits. After the first week, Isla’s pain had decreased sufficiently that nursing care was no longer required, and her family requested a transition to carer support. Two skilled and experienced carers subsequently provided day and night care, continuing to monitor and assist with Isla’s mobility and activities of daily living while supporting her ongoing recovery.

The Outcome…

Isla’s two-week respite care enabled a successful recovery and significant improvement in her overall wellbeing, while allowing her to remain in the comfort and familiarity of her own home. An additional benefit was the reassurance provided to her spouse and wider family, who felt confident that Isla was receiving high-quality care and that her risk of falls was being effectively managed. The dedicated support of Cavendish Homecare’s nurses and carers not only enhanced Isla’s wellbeing and independence but also provided invaluable peace of mind to both her and her loved ones throughout her recovery.

Disclaimer: For privacy and confidentiality reasons, the names and locations in this case study have been changed. The events and outcomes described are based on real situations, but identifying details have been altered.

How can Cavendish Homecare help?

At Cavendish Homecare, we are experts in providing respite care for clients who want to remain in their own homes. When it comes to your health and wellbeing, choosing the right homecare package is of utmost importance and navigating this process can be overwhelming. With Cavendish Homecare by your side, you’ll have the support you need to remain safely at home while enjoying elevated health and wellbeing.

If you would like to enquire about our homecare services, contact us on, 02030085210 or email us at info@cavendishhomecare.com.

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TESTIMONIALS

This is why we do.
What we do.

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All the communications were prompt, clear, efficient and helpful.

Carer M encouraged me to engage with the palliative care and OT teams when I might not have been so proactive and that definitely paid off as the teams, though excellent, were short staffed and under pressure so maintaining regular contact with them was essential. I also appreciated the speed of response when I needed to contact people and the ability to be able to provide the final nursing cover so quickly. All the communications were prompt, clear, efficient and helpful.

Female nurse taking care of senior man at home
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They are both so wonderful

I am very happy with the service and professional care received for my wife from Carer L and Carer G. They are both so wonderful and supporting and may this continue for the foreseeable future.

A person and person taking a selfie
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“The team were highly professional and constantly attentive I cannot praise them enough - their attention to details was truly appreciated.”

“The team were highly professional and constantly attentive I cannot praise them enough – their attention to details was truly appreciated. They provided exceptional commitment, maintaining constant communication with both me and my sister, who resides abroad. Despite the challenging circumstances of my late mother’s struggle with dementia, they assisted her in preserving her dignity. Her doctors even acknowledged that her life span was extended due to the dedicated care provided by the staff.”

Dementia and Alzheimer’s care team looking after their patient