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Meet Kristel…
A typical day
As a Bookings Consultant, Kristel’s day revolves around coordinating and scheduling healthcare staff to ensure seamless care delivery. She handles incoming and outgoing calls, manages rota updates, and monitors care systems for timekeeping and clinical note accuracy. She resolves issues such as shift gaps or last-minute changes, working closely with the bookings team and nurse managers to provide efficient, personalised staffing solutions that meet each client’s needs.
Professional background
Kristel brings over 15 years of experience in the healthcare sector, having worked in GP and dental practices, as well as in roles such as Care Coordinator and Personal Assistant at a fertility clinic. She holds a BA in Psychology, a diploma in Information Technology, and an HNC in Business Management. Since joining Cavendish Homecare, she has completed internal training, which continues to support her in delivering high-quality care coordination.
Why she values Cavendish Homecare?
Kristel is driven by the real impact that Cavendish Homecare’s services have on clients and their families. She values being part of a team that delivers care with empathy and professionalism, and is proud to contribute to an organisation that consistently puts people first.
What she enjoys most?
She finds great satisfaction in problem-solving and thrives in the fast-paced environment of bookings. Whether it’s resolving a rota issue or finding the perfect staff match for a client, Kristel enjoys the variety and the sense of accomplishment when everything aligns to support excellent care delivery.
Personal interests
Outside of work, Kristel enjoys travelling, exploring different cuisines, practising yoga, and staying active with golf and tennis. She also loves attending concerts.
Favourite way to unwind
Kristel likes to relax with a good series, music, or a walk to clear her mind. Spending time with friends and family helps her decompress and recharge.
Fun fact
Kristel is a passionate Eurovision fan and never misses a show; she knows all the trivia.
