Meet Winnie…
A typical day
As Bookings Manager, Winnie starts her day by checking time-sensitive emails and reviewing the handover from the out-of-hours team. She ensures the bookings team is briefed and prepared, and then moves on to reviewing each client’s needs, prioritising tasks by urgency and sensitivity. Her day involves constant coordination with agency staff, client representatives, internal teams, and management to ensure seamless service delivery.
Professional background
Winnie holds a Bachelor’s Degree in Business Administration with a major in Commerce. Before joining Cavendish Homecare, she cared for sick loved ones and took short courses in Business Set-Up and Mindfulness. Her introduction to the healthcare industry was inspired by her aunt’s encouragement and her own curiosity, which led her to discover a rewarding path in homecare.
Why she values Cavendish Homecare?
Winnie is deeply motivated by the impact her work has on clients’ lives. Her dedication stems from a personal drive to give her best and make others feel supported and cared for. At Cavendish Homecare, she finds fulfillment in solving problems, helping her team succeed, and ensuring high-quality, personalised care that reflects the company’s mission.
What she enjoys most?
She thrives on problem-solving and the ever-changing dynamics of her role. Winnie loves being able to guide her team through challenges, learn alongside them, and ensure that even the most complex situations are managed efficiently. She also finds joy in supporting her team and seeing the tangible results of their efforts.
Personal interests
Winnie’s interests are as vibrant as her personality. She enjoys vogue-ing, filming for TV or movies, and indulging in “couch potato” mode at home. She embraces both glamour and relaxation with equal enthusiasm.
Favourite way to unwind
To unwind, Winnie loves to hit the road, explore new places, try out local and international cuisine, and return home to binge-watch her favourite shows. It’s her way of recharging after a high-energy week.
Fun fact
Ink is her favourite accessory. Winnie got 11 tattoos in just one year and is already planning her next ones!